Privacy Policy

Effective Date: May 1, 2026

1. Introduction

True Insight (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information whenyou interact with our website and services..

2. Information we collect

Personal Information: Name, email, phone number, company details (when you submit forms or requests). Usage Data: Analytics, cookies, IP addresses, and browsing behavior. Business Information: Objectives, project details, or research needs you share with us.

3. How we use your information

  • To respond to inquiries and deliver consulting services.
  • To improve our website, content, and client experience.
  • To provide proposals, reports, and recommendations.
  • To comply with legal obligations.

4. Legal Basis for Processing

Where applicable, we process personal data based on legitimate business interests, contractual obligations, and compliance with applicable laws.

5. Cookies & Tracking

We use cookies and analytics tools to understand website usage and improve performance. You can disable cookies in your browser settings, though some features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Data Protection

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse.

8. Sharing of Information

We do not sell your data. Information may be shared only with trusted partners and subject‑matter experts engaged in your project, under confidentiality agreements.

9. International Transfers

Your information may be transferred and processed outside your country of residence.
We ensure appropriate safeguards are in place to protect your data.

10. Your Rights

Access, correct, or request deletion of your personal data.
Opt‑out of communications at any time.
Request details of how your data is processed.

11. Contact

For questions about this Privacy Policy, contact:

Email: van.tran@trueinsightresearch.com
Phone: +85291305921
Address: Unit 1603, 16th Floor, The L.Plaza, 367-375 Queen’s Road Central, Sheung Wan, Hong Kong